The Cisco Certified Network Associate Voice (CCNA Voice) validates associate-level knowledge and skills required to administer a voice network. The Cisco CCNA Voice certification validates that the IT professional has the required skill set for specialized job roles in voice technologies, such as voice technologies administrator, voice engineer, and voice manager. It validates skills in VoIP technologies such as IP PBX, IP telephony, handset, call control, and voicemail solutions.

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Course Completion Certificate

Module 1: Introduction

  • Intro Part 1
  • Intro Part 2
  • Intro Part 3
  • Intro Part 4
  • Intro Part 5
  • Intro Part 6
  • Intro Part 7

Module 2: Telephony

  • Telephony Part 1
  • Telephony Part 2
  • Telephony Part 3
  • Telephony Part 4

Module 3: Basic Call Routing

  • Basic Call Routing Part 1
  • Basic Call Routing Part 2
  • Basic Call Routing Part 3

Module 4: VOIP Call Routing

  • VOIP Call Routing Part 1
  • VOIP Call Routing Part2
  • VOIP Call Routing Part 3
  • VOIP Call Routing Part 4
  • VOIP Call Routing Part 5

Module 5: CUCME Call Routing Basics

  • CUCME Call Routing Basics Part 1
  • CUCME Call Routing Basics Part 2
  • CUCME Call Routing Basics Part 3
  • CUCME Call Routing Basics Part 4
  • CUCME Call Routing Basics Part 5
  • CUCME Call Routing Basics Part 6
  • CUCME Call Routing Basics Part 7
  • CUCME Call Routing Basics Part 8
  • CUCME Call Routing Basics Part 9
  • CUCME Call Routing Basics Part 10
  • CUCME Call Routing Basics Part 11

Module 6: Preparing Network For Voice

  • Preparing Network For Voice Part 1
  • Preparing Network For Voice Part 2
  • Preparing Network For Voice Part 3
  • Preparing Network For Voice Part 4
  • Preparing Network For Voice Part 5
  • Preparing Network For Voice Part 6

Module 7: IP Phone Behavior

  • IP Phone Behavior

Module 8: CUCME Administration Basics

  • CUCME Administration Basics Part 1
  • CUCME Administration Basics Part 2
  • CUCME Administration Basics Part 3
  • CUCME Administration Basics Part 4

Module 9: CUCME Standup

  • CUCME Stand Up Part 1
  • CUCME Stand Up Part 2
  • CUCME Stand Up Part 3
  • CUCME Stand Up Part 4
  • CUCME Stand Up Part 5

Module 10: CUCME StandUp Part 2

  • CUCME Stand Up2 Part 1
  • CUCME Stand Up2 Part 2

Module 11: CUCME StandUp CUCME

  • CUCME Stand Up CUCME Part 1
  • CUCME Stand Up CUCME Part 2
  • CUCME Stand Up CUCME Part 3

Module 12: End Users and End User Interfaces

  • End Users And End User Interfaces Part 1
  • End Users And End User Interfaces Part 2
  • End Users And End User Interfaces Part 3

Module 13: Endpoint Implementation

  • Endpoint Implementation Part 1
  • Endpoint Implementation Part 2
  • Endpoint Implementation Part 3
  • Endpoint Implementation Part 4

Module 14: Call Coverage

  • Call Coverage Part 1
  • Call Coverage Part 2
  • Call Coverage Part 3
  • Call Coverage Part 4
  • Call Coverage Part 5
  • Call Coverage Part 6
  • Call Coverage Part 7
  • Call Coverage Part 8
  • Call Coverage Part 9

Module 15: Calling Restrictions and Routing

  • Calling Restrictions And Routing Part 1
  • Calling Restrictions And Routing Part 2
  • Calling Restrictions And Routing Part 3
  • Calling Restrictions And Routing Part 4
  • Calling Restrictions And Routing Part 5
  • Calling Restrictions And Routing Part 6

Module 16: CUCME Advance Call Coverage

  • CUCME Advance Call Coverage Part 1
  • CUCME Advance Call Coverage Part 2

Module 17: Implementing Unity Connection

  • Implementing Unity Connection Part 1
  • Implementing Unity Connection Part 2
  • Implementing Unity Connection Part 3
  • Implementing Unity Connection Part 4
  • Implementing Unity Connection Part 5
  • Implementing Unity Connection Part 6
  • Implementing Unity Connection Part 7
  • Implementing Unity Connection Part 8
  • Outro