The Information Technology Infrastructure Library (ITIL) is a methodology for managing IT as a service. It focuses on the end user rather than on the technology. ITIL is frequently used as a method of preparation for achieving ISO/IEC 20000 certification.

On this page we present general information on ITIL, the relevant books and tools, and the various qualifications and training options available. To discuss your ITIL requirements call us on +44 (0) 845 070 1750.